having said that ihave not been privileged to get well seats on British airways A part of my flight.My locator no. is AUOANL.My spouse is amazingly unhappy immediately after becoming faithful to American for over twenty years.
Until eventually I'd the chance to get Tracy Paul to the cell phone I could comprehend her and he or she was incredibly perfectly
We are also sorry that you simply weren't content with the complimentary voucher that we provided. Nevertheless, the voucher was intended to convey goodwill and for making amends in a way with the inadequate service you documented. It signifies an volume we feel for being fair and fair.
I'd a very hard experience currently looking to book a simple vacation for my spouse and i from phx to sfo. In the beginning your website reported their have been no flights. I altered browsers and acquired near the finish of the scheduling but sadly entered my spouse’s advantage range Mistaken and the internet site would not let me alter it. When i went back to begin once more it had the same Incorrect range and wouldn't allow me to proceed. I then went to a third browser acquired many of the approach to the tip and the worth for economic climate mentor arrived up $4258.
The flight crew automatixallu designed me Verify my bag even though thier ended up quite a few open overhead bins. See attached flight info. It might be awesome when they crew did bot saw it wasnt thier fault and dont blame them.
To whom it might concern. I had been quite sad with The shopper service that was supplied by one of several flight attendants. (Flt. no. 408 from DCA to PHX) Extremely RUDE and UNPROFESSIONAL) Absolutely not as polite since the video clips which are revealed prior to the flight leaves. She ought to have still left her Frame of mind at your home mainly because I wasn't the only passenger on this flight that have her wrath. The flight attendants name is Cher. I used to be traveling in a very substantial team on small business and will definitely Assume two times about utilizing your airlines. The guide flight attendant was extremely apologetic even so This could not have took place to begin with.
AA lost my baggage in Miami by not having it with me on my flight to Talahassee, Fl and After i lodged a complaint they gave me a file locator to examine status. It took three days to acquire my baggage And that i had to travel to Panama Town Aprt for getting my luggage right after Tallahassee Aprt acquired it and despatched it to Atlanta then to Computer system by Delta.
I wish to relay an incredibly lousy client service encounter with American Airways which occurred on Friday, July fifteen, 2016 with my flight from see page Dallas (DFW) to Washington, D.C. (DCA) And at last to Charleston, WV (CRW), which didn't arise. My flight from DFW was as a consequence of depart at 3:00 p.m. Flight #2553. Because of our gate not being readily available (A different airplane was stuck at our gate from a previous flight) and AA unsuccessful to eliminate it for maintenance and no other gate becoming assigned to our flight. About 45 minutes just after our scheduled boarding time, a different gate was found as well as the boarding began. Then soon after Absolutely everyone boarded Flight #2553, we were being delayed on the bottom as a consequence of floor crews not having the ability to promptly and correctly load the plane. We lastly departed Dallas roughly 75 minutes afterwards than scheduled. The landing in DCA transpired with about ten minutes remaining for me to board my connecting flight to CRW.
I had been on AA flight 487 yesterday likely from San Diego to Charlotte. I just choose to praise a flight attendant that went over and above the day by day routines of her job. She was so well mannered & welcoming and prepared to share her experiences along with make me come to feel extra comfy.
Worst Airline ever?!?! Shed my baggage in Charlotte NC, February six just after offering it (as well as my wife’s) to 2 attendants with the baggage belt for returning passengers. Hers came in on our flight, mine didn't. Now 11 times later and following having gone through telephone hell and some really non caring persons, I have had no Get hold of from anyone. The regular reply is “we remain endeavoring to Track down your luggage”. Their questionnaire and all varieties are actually sent to Baggage Assert Office but not one person genuinely appears to have an interest in doing just about anything to alleviate their complications.
I am astonished at the lack of buyer service at American Airways. I was a flight attendant for thirty a long time and took good satisfaction within the instruction I gained from American. On the modern excursion I viewed a passenger and agent argue about which a person was ruder. There isn't any obvious enforcement of grooming rules everywhere in the corporate.
When we arrived in Portland our luggage were not there, and American airline people were really awesome and claimed they'd be introduced out the next day.
I've a request reference variety 14716375252 from the trip taken past Nov. I want to know the companies response.
my flight 5151 out of savannah to charlotte 405pm was delayed for 4 one/two several hours by using a flat tire no tire on the savannah airport to repair it so we had to look ahead to the following struggle from charlotte to bring the tire to us and after that we experienced to wait all over again for an additional flight to carry the tool to fix the tire . we were being told to create our on reservation for new tickets and nevertheless when we called in there was no data of the hold off my frustration stage is overwhelmed, laura a AA staff attempted to help and acquired really aggravation due to the fact she had a tough time placing me and my loved ones alongside one another I was explained to to possess a seat and he or she would test later on just after helping other shopper at that point I felt like I did not subject following feeling that I was not important I request two food ticket so we could eat for the reason that if flight wasn't delayed I might have be household for evening meal at 7pm in Cleveland ohio I have not taken this airline in advance of you should enable it to be proper and switch 2 spherical vacation ticket